Shipping Policy

At Vintuxe, we're committed to delivering your order safely and efficiently, no matter where you are in the world.

Free Worldwide Shipping

We are pleased to offer FREE worldwide shipping on all orders. There are no hidden shipping fees—what you see at checkout is what you pay.

Processing Time

• Orders are processed within 1–3 business days.

• Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information (when available).

Estimated Delivery Time

• Worldwide Delivery: 7–14 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, holidays, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number (where available), allowing you to monitor your shipment's progress.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges, if applicable, are the responsibility of the customer.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. Vintuxe cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.

Delayed Deliveries

While we work hard to ensure your order arrives within the estimated timeframe, occasional delays may occur due to customs inspections, high shipping volumes, carrier disruptions, or other unforeseen events. We appreciate your patience and understanding in these situations.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our customer support team as soon as possible. We will work with the shipping carrier to resolve the issue and assist you in finding the best possible solution.

Need Assistance?

If you have any questions about your shipment or need help tracking your order, please contact us:

Email: contact@vintuxe.com
Phone: +1 (865) 320-6634

Our customer support team is always happy to help.